MorPay

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  • HOME
  • BUY CARD
  • REDEEM CARD
  • FEES
  • FAQs
  • CONTACT US
  • HELP
  • LOGIN
  • REGISTER
How do I register with MorPay?
Registering with MorPay is easy, fast and free. Complete the requested information at the Register tab or at this link here https://www.morpay.org/register.
How do I verify my account?
  • After registration of your account, click on login tab or use this link https://www.morpay.org/login
  • After Login, please proceed to the Unverified tab on the left menu and complete all information requested including with uploading the Identity and Address document of yourself.
  • We will now receive your request for verification, and we will check your ID and Address documents and approve your account.
  • Please note if you do not submit or attach your ID and Address documents, we would not be able to approve or verify your account.
  • After your account is verified/ approved you would be able to procced to make Buy or Redeem card requests.

Congratulations! You can now enjoy the benefits of AstroPay Card.

How can I get an AstroPay Card?
  • Login to your account from the home page or use this link https://www.morpay.org/login
  • Click on the ‘Buy Card’ tab on the menu on the left side in your account area.
  • You need to fill all the details (follow all instructions) in the form which appears on your screen.
  • Ensure you send the funds based on the mode of payment you choose. We accept bank transfer or Bitcoin payments at the moment
  • You can click on submit button after you complete all sections in the page. Your Buy request is now placed.
  • We will now receive your Buy Request at our end and will process the Buy request for you.
  • You will receive your AstroPay card by email
How can I Sell or Redeem an AstroPay Card?
  • Login to your account from the home page or use this link https://www.morpay.org/login
  • Click on the ‘Redeem Card’ tab on the menu on the left side in your account area.
  • You need to fill all the details (follow all instructions) in the form which appears on your screen.
  • Ensure you choose the method in which you would like to receive your funds. Based on the mode of payment you chose, we will process your request. We send bank transfers or make bitcoin payments at the moment.
  • You can click on submit button after you complete all sections in the page. Your Redeem request is now placed.
  • We will now receive your Redeem Request at our end and will process the Redeem request for you.
  • You will receive you’re your funds based on the chosen method of receipt.
How can I pay for an AstroPay Card?
You can pay for your AstroPay Card by a Bank transfer or by Bitcoins.
Where can I use my AstroPay Card?
AstroPay Card can be used at any of the hundreds of websites that offer AstroPay as a payment option. We are adding more sites all the time. If your favorite site doesn’t offer AstroPay, please let us know and we’ll see what we can do to help.
How do I use my AstroPay Card?
To deposit or pay online with your AstroPay Card, once you reach the checkout page at the online store, simply choose AstroPay Card as your payment method, enter the 16-digit card number, security code (CVV) and the expiration date (EXP DATE). You should see that your payment is confirmed instantly.
How many cards can I buy?
Some countries impose daily and monthly limits and so it will depend on the country in which you reside. For more information about what the limits are please contact customer support at admin@morpay.org
Can I merge the balance of my AstroPay Cards?
Yes. This is possible as long as your cards have not expired. In order to merge two cards, you must first buy a new card and, after receiving the card details by email, you will then be able to request the merging of your card balances by contacting customer support. When the card balances have been merged, you will receive confirmation by email.
How long are the cards valid for?
The cards are valid for 12 months from the day they are received by the user
Is the AstroPay Card reloadable?
No. AstroPay Cards are not reloadable. After using the card balance, the card will no longer be valid.
What makes AstroPay Card so safe?
Firstly, AstroPay is fully compliant with the banking regulations in each of the countries in which we operate. We comply with all the legal and other regulations in each country.
Our customers’ registration information is protected by our privacy policy. Payments are made directly by the user and not by AstroPay Card so your personal and financial information will never be exposed online.
You can only use the funds available on your prepaid cards, so that you avoid overspending and minimizing your risk.
I'm trying to complete my registration and I get the message that I am already registered
Please contact customer support at admin@morpay.org. Please include your full name, a valid ID (CPF, ID, Certificate of Citizenship), date of birth and e-mail address.
I cannot complete my registration.
Should you be experiencing difficulties completing your registration, please contact our customer support team at admin@morpay.org. Please notify us of the error message you received and your personal information: full name, a valid ID (CPF, ID, Certificate of Citizenship), date of birth and e-mail address.
I forgot my password, or it appears to be invalid.
Go to https://www.morpay.org/password/reset and type your registered email address and click on ‘Send Password Link’. Alternatively, click ‘’Forgot Password’’ on your login page.
How do I change my personal details in my AstroPay Card account?
Once you have registered, you can only change your password, address and phone details in the ”My Account’’ tab. If you want to change any other information, such as name, ID document or email address, please contact customer support at admin@morpay.org
My AstroPay Card deposit failed.
In case of an error during the process of depositing or paying with your AstroPay Card, please check that the Card information you have entered is correct. If you still have issues, please contact customer support at admin@morpay.org and report the error message.
My limit has been reached.
AstroPay has daily and monthly limits, imposed in certain countries. If you receive this message you might have reached the limits available in your country. If you get this message and you haven’t reached these limits, please contact customer support at admin@morpay.org
When I log into my MorPay account, I cannot complete my purchase
In the rare circumstances when this may occur, we would advise you to disable your Pop-ups, and/or to log in from another browser and/or to clear all your history of websites visited or cache. If you have performed all these procedures and still cannot complete your purchase, please contact customer support at admin@morpay.org who will direct your query to our technical support team to conduct an analysis of the problem.

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